Privacy Policy for CZSM
This Privacy Policy outlines how CZSM (referred to as “we” or “our”) collects, uses, and discloses personal information when you visit or engage with our website or services related to web development, app development, digital marketing, RPA, and CRM.
Collection of Personal Information
When you visit our website or use our services, we may collect certain information about your device, interactions with our website, and data necessary to provide our services. This may include additional information if you contact us for support. We refer to any information that uniquely identifies an individual as “personal information.”
Here’s what Personal Information we collect and why:
Device Information:
- Examples: browser version, IP address, time zone, cookies, website interactions.
- Purpose: to optimize our website’s performance and analyze user behavior for improvements.
- Source: collected automatically using cookies, log files, or similar technologies.
- Disclosure: shared with our hosting service providers.
Order Information:
- Examples: name, contact details, payment information.
- Purpose: to fulfill orders, process payments, and provide customer support.
- Source: provided by you during the purchase process.
- Disclosure: shared with our fulfillment and payment processing partners.
Customer Support Information:
- Examples: email address, phone number.
- Purpose: to provide assistance and resolve inquiries.
- Source: provided by you during customer support interactions.
- Disclosure: may be shared with shipping or support partners for assistance.
Minors
Our services are not directed at individuals under 15 years old, and we do not knowingly collect personal information from minors.
Sharing Personal Information
We may share your personal information with service providers to assist in providing our services and fulfilling contracts. Additionally, we may disclose personal information to comply with legal obligations or protect our rights.
Behavioral Advertising
We use personal information to provide targeted advertisements or marketing communications that may interest you. You can opt out of targeted advertising through various methods provided in our privacy policy.
Using Personal Information
We use personal information to offer and improve our services, process payments, and keep you informed about new offerings or updates.
Lawful Basis
We process personal information under various lawful bases, including consent, contractual obligations, legal compliance, and legitimate interests.
Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in our privacy policy or until you request its deletion.
Automatic Decision-Making
We do not engage in fully automated decision-making processes that significantly affect individuals.
Your Rights
If you reside in certain regions, such as the EEA or California, you have rights regarding access, correction, or deletion of your personal information. Please contact us if you wish to exercise these rights.
Cookies
We use cookies to improve your browsing experience and provide our services effectively. You can manage cookie preferences through your browser settings.
Changes
We may update our privacy policy periodically to reflect changes in practices or legal requirements.
Contact Us
If you have questions about our privacy practices or wish to file a complaint, please contact us via email or mail using the details provided below:
CZ Smart Mobility
155 Station Road, Herne Bay, CT6 5Q, UK
gowdhaman@czsm.co.in
Last Updated: 22/08/2023
If you’re unsatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.